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Ross Stores, Inc. is a nationwide retailer with over 900stores in 27 states. Freight is routed to either a Ross Distribution Center or Consolidator based on the TYPE OF FREIGHT and WHERE THE GOODS ARE SHIPPING FROM.
Ross Transportation Contact Phone Number
Customer Service 803-396-2232 Option #1
Routing Requests 803-396-2232 Option #2
Delivery Appointments 803-396-2232 Option #3
DOMESTIC SHIPMENTS
Request Routing
To Request Freight Routing use one of the following options:
Fax your shipment information to 803-396-7202 using the Ross Stores Routing Request Fax Form provided.
Enter your shipment information at the Ross Stores Transportation Web Site. Contact our Customer Service Representative at 803.396.2232 option 1 to obtain access to this site.
Package Type Routing Guidelines
Garment on Hanger GOH freight is defined as freight that needs to be transported in a special hanging vehicle. Only freight that has been purchased in this manner can be shipped hanging. All GOH must be sorted and loaded by PO#, style and size. Route as follows:
ORIGINROUTINGNY Commercial ZoneDeliver Pre-paid to New Deal 201-604-5562Los Angeles AreaDeliver Pre-paid to Gale Triangle 562-741-1368South Eastern States (FL)Contact HMH/Dynamic at 973-344-6300 x 354All Other AreasContact Ross Transportation for Routing
Fine Jewelry purchase orders must be shipped UPS or Fed X 2nd day to 1707 Shearer Drive, Carlisle, PA 17013
Carton Freight is defined as all other freight.
ORIGINROUTING0.1lbs.-200 lbs. / 1-10 Cartons201lbs. to 2999 lbs.3000lbs or MoreNY Commercial Zone
(Zips 100-113 & 070-079)
Deliver Prepaid to New Deal NY/NJ Commercial Zone
201-604-5562Deliver Prepaid to New Deal NY/NJ Commercial Zone 201-604-5562Contact Ross Transportation for RoutingLos Angeles Area
(Zips 900-918)Deliver Pre-paid to Gale Triangle Los Angeles, CA Commercial Zone
562-741-1368Deliver Pre-paid to Gale Triangle Los Angeles, CA Commercial Zone
562-741-1368All other areasShip Collect via Federal Express Ground to closest DCContact Ross Transportation for Routing
SHAPE \* MERGEFORMAT
Routing Process
Request for routing when all styles for the purchase order are ready for shipment. Do NOT request routing for freight that is not in your possession.
Request for routing by using our website or by fax.
Routings can be requested 3 weeks prior to the purchase orders start ship date; however shipment pick up will not be scheduled until the ship window. Cancelled POs or POs greater than 3 weeks prior to start ship date will not be routed.
Provide the following details:
Vendor Name
Pick Up Location Warehouse Name
Pick Up Location Address
Pick Up Location Contact Name
Pick Up Location Contact Phone Number
Fax Number
Pick Up Number Your internal reference number. The carrier will refer to this number when calling to schedule a pickup appointment.
Ross Stores PO-Purchase Order Number(s)
Number of Units per PO
Number of Cartons per PO
Weight in Pounds per PO
Cubic Feet per PO To calculate:
Multiply length times width times height of 1 carton in inches to determine the cubic inches for 1 carton.
Divide the cubic inches by 1728 to get cubic feet.
Multiply the cubic feet for 1 carton times the total number of carton contained in the shipment.
Package type of freight per PO CTN=cartons; CTN2HANG=On hangers in cartons; GOH=Garment on hanger.
Tracers will be provided within 24 hours of receiving the routing request at Ross.
You will receive an email when a carrier has been assigned to pick up your freight as long as we have your email address. The Ross Bill of Lading Number will be identified in the email, please include the Ross BOL number on your BOL.
The assigned carrier will contact you to schedule an appointment to pick up the shipment(s).
Normally freight is distributed to the Ross Distribution Centers based on the origin of the freight (See chart below). Occasionally Ross will redirect freight to an alternate location. When the carrier calls to schedule an appointment, they will advise of your freights destination. If your freight is redirected, carton labels do NOT have to be changed, however the correct DC address must be indicated on the bill of lading.
ORIGIN-Vendor Warehouse LocationDESTINATION-Ross DCCT, DC, DE, MA, ME, NH, NJ, NY, PA, RI, VTEast Coast DC,
1707 Shearer Dr, Carlisle, PA 17013AL, AR, FL, GA, IA, IL, IN, KY, LA, MD, MI, MN, MO, MS, NC, OH, SC, TN, VA, WI, WV
SHOES FROM THESE STATES MUST BE DELELIVERED TO CARLISLE, PASouth East DC
Central Carolina Pkwy Ft. Mill, SC 29715AK, AZ, CA, CO, HI, ID, MT, ND, NE, NM, NV,
OK, OR, SD, TX, UT, WA, WYSouth West DC
3404 Indian Ave. Perris, CA 92572
DO NOT DELIVER SHOES or Fine Jewelry TO FT. MILL, SC!
SHAPE \* MERGEFORMAT
Freight Payment Terms
Freight Collect shipments To meet the terms of Freight Collect Shipments, you must follow Ross Routing Procedures.
Pre-Paid Freight Shipment preparation, bill of lading and loading requirements still apply. Your carrier must make a delivery appointment in advance by calling 803-396-2232 option # 3.
Driver Collect Under No Circumstances will Ross Stores accept Driver Collect Shipments. Any shipments sent Driver Collect will be refused.
Shipment Preparation
Label all cartons with your warehouse name and address, Purchase Order Number, Style, Color, Size and Quantity.
Attach the Packing Slip to the outside of the Lead Carton. Provide a second copy of the Packing Slip to the Carrier along with the Bill of Lading.
Bill of Lading Preparation
Combine all purchase orders shipped the same day on one Bill of Lading. The PO # and number of cartons for each purchase order must appear on Bill of Lading.
The Ross Bill of Lading Number must be identified on your Bill of Lading.
The destination of the freight may change from the Purchase Order. The carrier will provide the destination of your freight.
Freight Loading
Shipper is responsible to count, load and seal all freight. Ross does not require its carriers to provide driver count or driver assist in loading. If this service is needed, it must be requested and approved in advance of shipment.
If the driver is picking up Multiple Stop Loads, shipper is still responsible to count, load and seal.
It is the shippers responsibility to block the load, to ensure it does not shift while in transit.
Ross Carriers usually provide 53 trailers, if your facility will not accommodate a 53 trailer, please advise at the time of your routing request.
Due to the Hours of Service Rules, Ross Stores requests that you load trailers within 1 hour.
IMPORT SHIPMENTS
Ross Imports
CONTAINER DISCHARGE PORTDISTRIBUTION CENTER ADDRESSCharlestonRoss Stores SEDC Central Carolina Pkwy Ft. Mill, SC 29715Long BeachRoss Stores SWDC 3404 Indian Ave. Perris, CA 92572
Contact the DHL Exel Supply Chain Office at least 14 days prior to the cargo ready date to request booking confirmation. Origin Office Information is available on the Ross Stores web site.
All Cartons must meet International Carton Marking Requirements; the following must be identified: Ross Purchase Order Number, Quantity, Vendor Style Number, Color, Country of Origin, Supplier/Shipper Name, Supplier/Shipper address, Supplier/Shipper Phone Number and Consigned to/Deliver to Ross Procurement, Inc. Additional Requirements are per the Purchase Order/Agreement between Vendor and Ross Buyers as well as any additional information required by law. For additional information on International Carton Marking Requirements, please see: HYPERLINK "http://www.cbp.gov/linkhandler/cgov/toolbox/publications/trade/markingo.ctt/markingo.doc" http://www.cbp.gov/linkhandler/cgov/toolbox/publications/trade/markingo.ctt/markingo.doc
Provide a full set of commercial documents to the DHL Exel Supply Chain Origin Office within 48 hours of the vessel sailing. These documents need to include:
Commercial Invoice, including:
Complete and Accurate Description of the Merchandise
U.S. Harmonized tariff code
SHAPE \* MERGEFORMAT
Ross Imports (Contd)
Country of Origin, if the Country of Origin Document is not required.
Statement that no commissions or royalties are included in the invoice amount OR if commission and/or royalty fee is included, identify item and amount on a separate line item on the invoice.
MID Manufacture Identification (Name & address)
Packing List
Country of Origin Document, if required
Form A for General System of Preference Treatment, if applicable
Any Additional Documents required by the Letter of Credit
Consignee: Ross Procurement or dds Discount a division of Ross Procurement 1000 Retail Drive, Fort Mill, SC 29715
Notify Party: Carmichael International Service 533 Glendale Blvd Los Angeles, CA 90026 Tel: 213.353.0800 Fax: 213.353.0095
Email HYPERLINK "mailto:Ross.International@ros.com" Ross.International@ros.com for further information
VENDOR DIRECT/POINT OF ENTRY SHIPMENTS
All containers must be routed through below ports of discharge:
CONTAINER DISCHARGE PORTDISTRIBUTION CENTER ADDRESSCharleston, SCRoss Stores SEDC Central Carolina Pkwy Ft. Mill, SC 29715 all commodities EXCLUDING shoesLong Beach/Los Angeles, CARoss Stores SWDC 3404 Indian Ave. Perris, CA 92572 all commodities INCLUDING shoes*Baltimore, MD
Only used for SHOES that must be routed through an East Coast Port based on originRoss Stores ECDC 1707 Shearer Drive Carlisle, PA 17013
*Note: Shoes must be routed through Long Beach/Los Angeles, CA or Baltimore, MD only.
For Shipments weighing Less than 2999 lbs, ship the freight Pre-Paid to our consolidator Gale-Triangle. Call 562-741-1368 to make arrangements to deliver the freight.
For Shipments weighing Greater than 3000 lbs, After Customs release, please email to HYPERLINK "mailto:POERouting@ros.com" POERouting@ros.com or fax the following documents to the attention of the Import Department at (803) 396-7214. We will then process and assign a carrier to pickup up.
Delivery Order
Packing List
Container Breakdown, noting carton count for each PO.
A Signed Copy by US Customs of the CF3461.
Allow 3 working days for pick up on FCL shipments; Allow 5 working days for pick up on LCL Shipments
You will be notified of any pick up delays.
Ross Stores is not responsible for:
Delays due to cancelled Purchase Orders
Purchase Orders Shipped Early
Freight not paid
Demurrage charges resulting from the Delivery Order not being received in a timely manner
Storage, Handling, Pallet or Forklift Fees
Customs or FDA Hold/Exams
Broker/Vendor should make arrangements for movements pending any exam.
Pier PASS Fees
Clean Truck Fees / CTF
SHAPE \* MERGEFORMAT
Vendor Direct/Point of Entry Shipments (Contd)
If Ross Stores Freight is shipped on the same container with freight for dds Discounts:
dds Discounts freight must be Tail Loaded
The Delivery Order and Paperwork must clearly state the Container with the dds Discounts Freight.
We must be able to clearly identify the PO and carton count of the dds mdse.
Please provide a container load plan if available.
Please email all inquiries to POERouting@ros.com.
Delivered Duty Paid Ross Stores Distribution Center
Fax Delivery Order to the attention of the Import Shipment Coordinator at 803-396-7214 to confirm that the container can be dropped at the Distribution Center.
At time of delivery at the Distribution Center, the driver must check in at the Receiving Office and leave contact name and phone number for notification when the container is empty. DC Yard is open 24 hours 7 Days a week.
Ross Stores will not grant live unload appointments for container. Driver must provide Delivery Order with Ross PO numbers and carton counts or container will be refused..
Ross Stores will not be responsible for any charges on Door Moves.
Canada/Mexico Shipments
Ross Stores does not route shipments from Canada or Mexico. Please make arrangements to bring the freight to a warehouse on the US side of the Border and request routing from that location.
SHAPE \* MERGEFORMAT
Do NOT Submit this Form for Import or LCL Port Freight!
WE CAN NOT SUBMIT FOR ROUTING WITHOUT ALL REQUESTED INFORMATION
VENDOR NAME:PICKUP WAREHOUSE:PICKUP ADDRESSSCONTACT NAME:CONTACT PHONE:CONTACT FAX:EMAIL ADDRESS:PICKUP NUMBER:
PO#PIECESCARTONSWEIGHTCUBIC FEETPACKAGE TYPEPALLETSARE PALLETS STACKABLE?Y OR NY OR NY OR NY OR NY OR NY OR NY OR N
Please indicate Package Type: CTN-freight is in cartons; CTN2HANG-freight is on hangers in cartons; GOH-freight is hung on hangers. Only merchandise purchased as GOH can be shipped GOH.
DO NOT SHIP ON PALLETS UNLESS MERCHANDISE IS FRAGILE.
COMMENTS:
Tracer/Delivery Order Number:
PAGE 6
PAGE 2
SHAPE \* MERGEFORMAT eFFECTIVE: 4/1/09
Example: Carton measurements L-24 x W-10 x H-10 = 2880 cubic inches / 1728 =1.67 cubic feet x 300 cartons = 501 cubic feet.
DOMESTIC ROUTING REQUEST FAX
FAX TO (803) 396-7202
STOP!
Are you set up on Ross Transportation Internet Program (TIP)?
If not contact Ross Transportation by sending an email to HYPERLINK "mailto:Ross.Transportation@ros.com" Ross.Transportation@ros.com or by phone at 803-396-2232 Option 1 EXT. 2409
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